Jibility Security

Our commitment to security

Chuen Seet avatar
Written by Chuen Seet
Updated over a week ago

At Jibility we know how important the security of your roadmap is to you. We take security seriously, and we have designed Jibility in a way to ensure that your roadmap and its sensitive content are protected.


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Data Security

  • Jibility is built on Amazon's AWS which offers high data availability, reliability and security (please refer to AWS Cloud Security).

  • Enterprise plan subscribers can opt for our enterprise security features, such as single sign-on (SAML 2), separate domain such as mycompany.jibility.com (data isolation), and preferred AWS hosted region (data sovereignty).

  • All users can enable Multi-Factor Authentication (MFA) to further protect their accounts.

  • All roadmap content is automatically saved in the Jibility cloud, which is hosted by Amazon's AWS.

  • When working with Jibility cloud the Jibility roadmap content is encrypted at rest and in transit.

Financial Transactions

  • All payments made to Jibility using a credit card is made through our partners Chargebee and Paypal Braintree. Chargebee is our billing solution and Braintree is our payment gateway. Both Chargebee and Braintree are PCI compliant. You can find out more about ChargeBee and Braintree's PCI compliance here and here.

Our Policies and Plans

  • Jibility has a comprehensive information security policy, which is reviewed and updated annually. Our policies are communicated to all staff.

  • Jibility has implemented a security incident management plan, which is reviewed and updated annually. We have an incident management team ready to handle any potential issues.

  • Jibility has a business continuity and disaster recovery plan to ensure service availability.

  • Jibility engages Trustwave to undertake an independent security risk assessment on an annual basis.

Our People

  • Our people complete security awareness training annually.

  • All Jibility staff are located in and operate from Australia and the UK.

  • Jibility performs background checks and undertakes criminal checks for all our staff.

  • All staff are employed with strict confidentiality agreements.

Service Platform Security, Availability and Performance

  • Jibility is a cloud-native and serverless application built on Amazon's AWS platform.

  • Being a fully AWS serverless application Jibility is able to leverage the full security, reliability, scalability and performance of the Amazon AWS platform. Amazon AWS is committed to the security of their cloud services. You can read more about it here.

  • Amazon's AWS services provide an up-time of 99.9% or better, based on the services utilized by Jibility.

Privacy Policies

  • You can read our privacy policy here.

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