At Jibility we know how important the security of your roadmap is to you. We take security seriously, and we have designed Jibility in a way to ensure that your roadmap and its sensitive content are protected.


Data Security

  • Jibility is built on Amazon's AWS which offers high data availability, reliability and security (please refer to AWS Cloud Security).

  • Team plan subscribers can opt for our enterprise security features, such as single sign-on (SAML 2), separate domain such as mycompany.jibility.com (data isolation), and preferred AWS hosted region (data sovereignty).

  • Professional and Team plan subscribers can also choose to own and control the security of their roadmap content by saving to file instead of cloud. Saving a Jibility roadmap to a file does not transmit or store the roadmap content to the cloud. The roadmap content is created and saved as a file to the user's selected local or shared drive.

    By saving a roadmap as a file, the user's organisation is in control of the security of the storage platform and environment. When saving a file to a cloud drive such as Microsoft's OneDrive or Google Drive, your content is transmitted to the cloud by your chosen cloud service provider, which is independent of Jibility.

  • For free plan subscribers the roadmap content is automatically saved in the Jibility cloud, which is hosted by Amazon's AWS.

Financial Transactions

  • All payments made to Jibility using a credit card is made through our partners Chargebee and Braintree. Chargebee is our billing solution and Braintree is our payment gateway. Both Chargebee and Braintree are PCI compliant. You can find out more about ChargeBee and Braintree's PCI compliance here and here.

Our Policies and Plans

  • Jibility has a comprehensive information security policy, which is reviewed and updated annually. Our policies are communicated to all staff.

  • Jibility has implemented a security incident management plan, which is reviewed and updated annually. We have an incident management team ready to handle any potential issues.

  • Jibility has a business continuity and disaster recovery plan to ensure service availability.

Our People

  • Our people complete security awareness training annually.

  • All Jibility staff are located in and operate from Australia.

  • Jibility performs background checks and undertakes criminal checks for all our staff.

  • All staff are employed with strict confidentiality agreements.

Service Platform Security, Availability and Performance

  • Jibility is a cloud-native and serverless application built on Amazon's AWS platform.

  • Being a fully AWS serverless application Jibility is able to leverage the full security, reliability, scalability and performance of the Amazon AWS platform. Amazon AWS is committed to the security of their cloud services. You can read more about it here.

  • Amazon's AWS services provide an up-time of 99.9% or better, based on the services utilized by Jibility.

Privacy Policies

  • You can read our privacy policy here.

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